Returns

How it works

1. Email returns@zarooo.com with your order number.
2. We'll send a prepaid label within 24 hours.
3. Drop the parcel at your nearest carrier point.
4. Refunds are issued within 5 business days of receipt.

Exchanges

For a different size, place a new order and return the original — it's the fastest way to secure your size while stock lasts.

Final sale

Pieces marked Final Sale and bespoke alterations are not eligible for return.